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Christine Thomas v. JustSeven LLC, d/b/a Jones Road Beauty

Filed

Case details

Standards cited
WCAG 2.1

Summary

According to the complaint, Christine Thomas, a legally blind individual, is suing Justseven LLC, doing business as Jones Road Beauty, for violations of the Americans with Disabilities Act due to the inaccessibility of its e-commerce website, www.jonesroadbeauty.com. Thomas alleges that she encountered multiple barriers while attempting to browse and purchase products, including missing alternative text and structural defects that hindered her use of screen-reading software. The complaint cites violations of federal and state laws and seeks injunctive relief to ensure the website is accessible, as well as compensatory damages for the discrimination faced. Thomas aims to represent a class of similarly situated individuals who have faced similar accessibility issues on the website.

About the defendant

markets and sells a curated line of clean beauty, skincare, and cosmetic products to consumers

What the complaint says

The problems the plaintiff describes with the website.

  • Plaintiff encountered multiple accessibility barriers that prevented her from meaningfully browsing or purchasing merchandise.
  • The Website failed to provide accessible equivalents for important visual and interactive content.
  • Defendant's failure to design, maintain, and operate its Website in a manner accessible to blind and visually impaired consumers denies Plaintiff full and equal enjoyment of Defendant’s goods and services.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violations of the ADA, 42 U.S.C. § 12182 et seq.
  • Violations of the New York State Human Rights Law (NYSHRL)
  • Violation of the New York State Civil Rights Law (NYCRL)
  • Violations of the New York City Human Rights Law (NYCHRL)
  • Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

  • A preliminary and permanent injunction prohibiting Defendant from violating the ADA and the laws of New York
  • A preliminary and permanent injunction requiring Defendant to take all steps necessary to make the Website fully compliant with the ADA
  • Compensatory damages in an amount to be determined by proof, including all applicable statutory and punitive damages, penalties, and fines
  • An award of costs and expenses of this action together with reasonable attorneys’ and expert fees

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access www.jonesroadbeauty.com and were denied equal access to its digital content, product information, and online purchasing functions due to persistent accessibility barriers during the relevant statutory period