Cedric Bishop v. Zapier, Inc.

Summary

According to the complaint, Cedric Bishop, a visually-impaired individual, is suing Zapier, Inc. for failing to make its website, www.zapier.com, accessible to blind users. Bishop alleges that he encountered numerous barriers while trying to access the website, which prevented him from obtaining information and making purchases. The complaint cites violations of the Americans with Disabilities Act (ADA), New York State Human Rights Law, and New York City Human Rights Law. Bishop seeks a permanent injunction to require Zapier to improve its website accessibility and compensatory damages for the alleged discrimination.

About the defendant

Provides a platform for business process automation and application integration services, along with various goods and services.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's website is not fully accessible to blind and visually-impaired persons.
• Plaintiff encountered multiple access barriers while attempting to use the website.
• Defendant has failed to comply with WCAG 2.0 guidelines.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violations of the ADA, 42 U.S.C. § 12181 et seq.
• Violations of the NYSHRL
• Violations of the NYCHRL
• Violation of GBL § 349

What the plaintiff asks for

What the plaintiff wants the court to order.

• Permanent injunction requiring Defendant to make its Website accessible to blind individuals.
• Compensatory damages for violations of civil rights under New York State Human Rights Law and GBL § 349.
• Reasonable attorneys’ fees and costs.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services offered by Defendant’s Website, during the relevant statutory period.