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Caitlin Walsh v. N. Hannoush Jewelers, Inc.

Filed

Case details

Standards cited
WCAG 2.1

Summary

According to the complaint, Plaintiff Caitlin Walsh, a visually-impaired individual, is suing N. Hannoush Jewelers, Inc. for failing to make its website, www.hannoush.com, accessible under the Americans with Disabilities Act (ADA). The complaint alleges that the website contains numerous barriers that prevent blind users from fully accessing its content and services, including missing alt-text and broken links. Plaintiff seeks a permanent injunction requiring the defendant to comply with accessibility standards and to implement changes to ensure equal access for visually-impaired consumers. The case is filed as a class action on behalf of all legally blind individuals who have faced similar issues with the website.

About the defendant

Offers fine jewelry including bracelets, bangles, rings, and diamond-set pieces, along with resources for diamond education and custom design services.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is not accessible to blind and visually impaired individuals.
  • Plaintiff encountered barriers preventing her from purchasing products on the website.
  • Defendant has failed to comply with WCAG 2.1 guidelines.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violations of the ADA, 42 U.S.C. § 12182 et seq.
  • Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Preliminary and permanent injunction to prohibit violations of the ADA.
  • Injunction requiring compliance with ADA requirements for website accessibility.
  • Declaration of discrimination against blind individuals on the website.
  • Certification of the Class and appointment of Plaintiff as Class Representative.
  • Payment of nominal damages.
  • Pre- and post-judgment interest.
  • Award of costs and expenses including attorneys' fees.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services, during the relevant statutory period.