Blair Douglass v. Performance Health Systems, LLC

Summary

According to the complaint, Blair Douglass, a legally blind individual, is suing Performance Health Systems, LLC for failing to provide adequate accessibility on their website, https://powerplate.com/. Douglass alleges that the website does not effectively communicate with screen reader users, denying him full access to the goods and services offered. Key issues include the lack of alternative text for social media icons and pricing information, which prevents blind users from fully engaging with the site. Douglass seeks a declaratory judgment, a permanent injunction for compliance with the ADA, and damages, among other forms of relief.

About the defendant

Defendant offers various goods like vibration plate machines and exercise platforms, along with services such as customer service and technical support.

What the complaint says

The problems the plaintiff describes with the website.

• Website is not sufficiently compatible with screen reader auxiliary aids
• Failure to provide alternative text for social media icons
• Inability to communicate pricing information effectively to screen reader users
• Lack of accessibility for color selection and order quantity adjustment

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Title III of the ADA, 42 U.S.C. § 12181 et seq.

What the plaintiff asks for

What the plaintiff wants the court to order.

• Declaratory judgment of violation of ADA
• Permanent injunction for compliance with ADA
• Appointment of accessibility consultant
• Development of accessibility strategy
• Training for customer service personnel
• Monthly accessibility audits
• Quarterly end-user accessibility testing
• Reporting on compliance progress
• Payment of damages
• Payment of costs of suit
• Payment of reasonable attorneys' fees
• Other relief deemed just and appropriate