Blair Douglass v. Linen Lion, LLC
Filed
Case details
- Defendant’s website
- Court
- United States District Court Western District of Pennsylvania: show lawsuits filed in this court
- Standards cited
- Web Content Accessibility Guidelines 2.1 A/AA
Summary
According to the complaint, Blair Douglass, a legally blind individual, is suing Linen Lion, LLC for violations of the Americans with Disabilities Act (ADA) due to the inaccessibility of their website, https://www.crapeyewear.com/. Douglass alleges that the website is not compatible with screen reader technology, which he relies on to access goods and services. Key issues include the failure to effectively communicate pricing information, customer support options, and product sizing details to blind users. Douglass seeks a declaratory judgment, a permanent injunction to ensure website accessibility, and damages for the discrimination he faced.
About the defendant
Defendant offers various eyewear products and services including customer service, return processing, and technical support.
What the complaint says
The problems the plaintiff describes with the website.
- Website is not sufficiently compatible with screen reader auxiliary aids
- Ineffective communication of prices and discounts to screen reader users
- Failure to notify screen reader users of pop-up windows for customer support
- Lack of alternative text for buttons to adjust order quantity
- Failure to communicate product sizing information effectively
Legal claims
The laws the plaintiff says the defendant broke, called causes of action.
- Title III of the ADA
What the plaintiff asks for
What the plaintiff wants the court to order.
- Declaratory judgment of violation of ADA
- Permanent injunction to ensure accessibility
- Payment of actual, statutory, nominal, and other damages
- Payment of costs of suit
- Payment of reasonable attorneys' fees
- Other relief deemed just and equitable
- Order retaining jurisdiction until compliance is achieved