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Blair Douglass v. GameFly Holdings, LLC

Filed

Case details

Standards cited
Web Content Accessibility Guidelines 2.1 A/AA

Summary

According to the complaint, Blair Douglass, a legally blind individual, is suing GameFly Holdings, LLC for failing to provide equal access to its website, https://www.gamefly.com/. Douglass alleges that the website is not compatible with screen reader technology, which he relies on to access goods and services. Key issues include the website's ineffective communication of prices and discounts, lack of alternative text for important navigational elements, and failure to notify users of menu options. Douglass seeks a declaratory judgment, a permanent injunction to ensure website accessibility, damages, and attorney fees.

About the defendant

Defendant offers video games and related services, including customer service, return processing, and technical support, available to consumers.

What the complaint says

The problems the plaintiff describes with the website.

  • Website is not sufficiently compatible with screen reader auxiliary aids
  • Ineffective communication of prices and discounts to screen reader users
  • Failure to notify screen reader users of menu sub-options
  • Lack of alternative text for buttons and selections

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Title III of the ADA, 42 U.S.C. § 12181 et seq.

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Declaratory judgment of violation of ADA
  • Permanent injunction to ensure accessibility
  • Payment of actual, statutory, nominal, and other damages
  • Payment of costs of suit
  • Payment of reasonable attorneys’ fees
  • Other relief deemed just and equitable
  • Order retaining jurisdiction until compliance