Can we count your visit?

Our analytics service records the pages you view, so we can see which ones are useful. It saves a random ID in your browser, and we never use it for advertising. Read our privacy policy.

Beth Kramer v. McKesson Corporation

Filed

Case details

Standards cited
WCAG 2.1 Level A and AA

Summary

According to the complaint, Plaintiff Beth Kramer, a legally blind individual, is suing McKesson Corporation for failing to make its website, www.mckesson.com, accessible to blind and visually impaired users. The plaintiff alleges that she encountered numerous accessibility barriers while attempting to access critical healthcare-related information, including missing alternative text, broken links, and improper heading structures. These barriers allegedly violate the Americans with Disabilities Act (ADA) and related New York laws. The plaintiff seeks a permanent injunction requiring the defendant to make its website accessible and compensatory damages for the discrimination faced.

About the defendant

McKesson Corporation is a healthcare and pharmaceutical distribution company that provides access to healthcare-related information, pharmaceutical distribution services, medical-surgical solutions, clinical insights, and related digital resources.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is not fully accessible to blind and visually impaired individuals.
  • Plaintiff encountered multiple accessibility barriers while attempting to access healthcare-related information on the website.
  • Defendant failed to implement WCAG-compliant accessibility features across its website.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violations of the ADA, 42 U.S.C. § 12182 et seq.
  • New York State Human Rights Law (NYSHRL)
  • Violation of New York State Civil Rights Law (NYCRL)
  • Violations of the New York City Human Rights Law (NYCHRL)
  • Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

  • A permanent injunction requiring Defendant to revise its corporate policies to ensure website accessibility.
  • Declaratory relief regarding the discrimination against blind individuals.
  • Compensatory damages for violations of civil rights under applicable laws.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals residing in the State of New York who have attempted to access www.mckesson.com and were similarly denied equal access to its offerings due to the same systemic accessibility barriers.