Ashley Bahena v. Riverbend Home Center, LLC

Summary

According to the complaint, Ashley Bahena, a visually impaired individual, is suing Riverbend Home Center, LLC for failing to make its website, riverbendhome.com, accessible to blind users. Bahena alleges that the website contains numerous barriers that prevent her and others from completing transactions independently, violating the Americans with Disabilities Act (ADA). Specific issues include inaccessible drop-down menus, ambiguous link texts, and a requirement to use a mouse for transactions. Bahena seeks a permanent injunction to require the defendant to make the website accessible and compensatory damages for the class of visually impaired individuals affected by these barriers.

About the defendant

Provides consumers access to a wide array of home goods and services, including the ability to purchase bathroom fixtures, lighting, furniture, décor, storage solutions, and other home improvement items.

What the complaint says

The problems the plaintiff describes with the website.

• Website is inaccessible to visually impaired individuals
• Denial of equal access to goods and services offered on the Website
• Failure to comply with ADA accessibility standards

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of the Americans with Disabilities Act (ADA)
• Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

• Permanent injunction requiring Defendant to make the Website accessible
• Compensatory damages for Class Members
• Certification of the case as a class action

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access the Website and as a result have been denied access to the enjoyment of goods and services offered by the Website, during the relevant statutory period.