Can we count your visit?

Our analytics service records the pages you view, so we can see which ones are useful. It saves a random ID in your browser, and we never use it for advertising. Read our privacy policy.

Ashley Bahena v. Kahala Franchising, LLC

Filed

Case details

Standards cited
WCAG 2.2

Summary

According to the complaint, Ashley Bahena, a visually impaired individual, is suing Kahala Franchising, LLC for failing to make its website, https://thegreatsteak.com, accessible to blind users. Bahena alleges that the website contains significant barriers that prevent her and others from completing transactions independently, violating the Americans with Disabilities Act (ADA). The complaint details various accessibility issues, including improper coding of headings and reliance on mouse navigation, which hinder visually impaired users from accessing the website's services. Bahena seeks a permanent injunction to require the defendant to make the website accessible and compensatory damages for the discrimination faced.

About the defendant

Provides consumers access to an array of goods and services, including cheesesteaks, baked potatoes, side items, and drinks, offered for pickup, delivery, and catering.

What the complaint says

The problems the plaintiff describes with the website.

  • Website is inaccessible to visually impaired individuals
  • Access barriers prevent independent navigation and transactions
  • Defendant failed to comply with ADA requirements

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of the Americans with Disabilities Act (ADA)
  • Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Preliminary and permanent injunction to prohibit Defendant from violating the ADA
  • Injunction requiring Defendant to make the Website accessible
  • Declaration that the Website discriminates against visually impaired individuals
  • Class action certification

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access the Website and as a result have been denied access to the enjoyment of goods and services offered by the Website, during the relevant statutory period.