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Angel Jenkins v. Hims & Hers Health, Inc.

Filed

Case details

Standards cited
WCAG 2.1

Summary

According to the complaint, Angel Jenkins, a legally blind individual, is suing HIMS & HERS HEALTH, INC. for violations of the Americans with Disabilities Act. Jenkins alleges that the company's websites, www.hims.com and www.forhers.com, are inaccessible to blind users, preventing her from independently managing her health needs. The complaint details numerous accessibility barriers, including missing alternative text for images and unlabeled form fields, which violate WCAG 2.1 standards. Jenkins seeks injunctive relief to ensure the websites are made accessible and compensatory damages for the discrimination she faced.

About the defendant

Offers health and wellness products, telehealth services, and subscription-based medical treatments.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's websites are inaccessible to blind and visually impaired individuals.
  • Plaintiff encountered multiple accessibility barriers preventing her from accessing health-related information and services.
  • Defendant failed to comply with WCAG 2.1 Level AA standards.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violations of the ADA, 42 U.S.C. § 12182 et seq.
  • Violations of the New York City Human Rights Law (NYCHRL)
  • New York State Human Rights Law (NYSHRL)
  • Violation of New York State Civil Rights (NYCRL)
  • Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Preliminary and permanent injunction to prohibit Defendant from violating the ADA and New York laws.
  • Compensatory damages for violations of civil rights under New York laws.
  • An order certifying the Class and Sub-Classes.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access Defendant’s Website www.hims.com and www.forhers.com, and as a result have been denied access to the equal enjoyment of goods and services, during the relevant statutory period.