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Andrew Zhang v. Shoe Station Group, Inc.

Filed

Case details

Standards cited
WCAG 2.1 Level AA

Summary

According to the complaint, Andrew Zhang, a visually impaired individual, is suing Shoe Station Group, Inc. for violating the Americans with Disabilities Act (ADA) due to the inaccessibility of its website, https://www.shoecarnival.com/. The plaintiff alleges that he faced numerous barriers while attempting to access the site, including inaccessible pop-ups and menus that prevent him from using screen-reading software. Zhang seeks injunctive relief to ensure the website complies with ADA standards, as well as damages for the emotional distress caused by these accessibility issues. The complaint also cites violations of New York City and State Human Rights Laws.

About the defendant

Operates an online retail platform offering brand-name shoes and a loyalty rewards program for consumers.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is inaccessible to individuals with visual impairments.
  • Plaintiff encountered barriers such as blank announcements on pop-ups and inaccessible submenus.
  • Defendant failed to comply with WCAG 2.1 Level AA accessibility standards.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of Title III of the ADA
  • Violation of the New York City Human Rights Law (NYCHRL)
  • Violation of the New York State Human Rights Law (NYSHRL)

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Injunction requiring compliance with ADA accessibility standards
  • Damages for emotional distress
  • Reasonable attorneys' fees and costs