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Andrew Zhang v. Hands of Hope P.T., P.C.

Filed

Case details

Standards cited
WCAG 2.2

Summary

According to the complaint, Andrew Zhang, a visually-impaired individual, is suing Hands of Hope P.T., P.C. for failing to make their website, Handsofhopeny.com, accessible to blind users. The complaint alleges that the website contains significant barriers that prevent blind individuals from accessing services, violating the Americans with Disabilities Act and New York laws. Zhang claims he was unable to book an appointment due to these barriers and seeks injunctive relief to ensure the website is accessible, along with compensatory damages for the discrimination faced.

About the defendant

Provides rehabilitation facilities, therapeutic exercise services, specialty wellness programs, personalized physical therapy, medical weight loss programs, and additional wellness services such as IV therapy and compression therapy.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is inaccessible to blind individuals due to various barriers.
  • Plaintiff was unable to complete a booking on the website due to accessibility issues.
  • Defendant has failed to take steps to correct the access barriers on its website.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of 42 U.S.C. §§ 12181 et seq. - Title III of the Americans with Disabilities Act
  • Violation of New York State Human Rights Law, N.Y. Exec. Law Article 15 (Executive Law § 292 et seq.)
  • Violation of New York State Civil Rights Law, NY CLS Civ R, Article 4 (CLS Civ R § 40 et seq.)
  • Violation of New York City Human Rights Law, N.Y.C. Administrative Code § 8-102, et seq.

What the plaintiff asks for

What the plaintiff wants the court to order.

  • A preliminary and permanent injunction to prohibit Defendant from violating the ADA and New York laws.
  • A declaration that Defendant’s website discriminates against the blind.
  • Compensatory damages for violations of civil rights under New York State Human Rights Law and City Law.
  • Plaintiff’s reasonable attorneys’ fees, expenses, and costs of suit.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access Handsofhopeny.com and as a result have been denied access to the enjoyment of services offered by Handsofhopeny.com, during the relevant statutory period.