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European Accessibility Act

The EU law that requires covered products and services sold to consumers, including e-commerce and banking, to be accessible.

Also called
EAA

The European Accessibility Act is Directive (EU) 2019/882. It sets accessibility requirements for specified products and consumer services in the EU from June 28, 2025. Examples include e-commerce, consumer banking, e-books, smartphones, and self-service terminals.

It contains exemptions and limited transitional provisions, including an exemption for microenterprises providing services. The rules are implemented and enforced through national law. A WCAG result alone does not cover every requirement: the Act also addresses information, support, and functions specific to a product or service. Read our European Accessibility Act summary and the official sources before deciding what applies to your business.

Source

Directive (EU) 2019/882 of the European Parliament and of the Council of 17 April 2019 on the accessibility requirements for products and services

EUR-Lex, Publications Office of the European Union, 2019. Checked .

EN 301 549
The European standard for accessible technology, whose web requirements follow WCAG 2.1 Level AA.
Web Accessibility Directive
The EU law requiring public sector websites and apps to be accessible, with a statement and a way to report problems.
WCAG
The Web Content Accessibility Guidelines, the international standard for accessible web content that most laws point at.

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