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Equality Act 2010

The UK law that bars service providers from discriminating because of disability and requires reasonable adjustments.

The Equality Act 2010 applies to anyone providing a service to the public in England, Scotland, or Wales, for payment or not. A service provider must not discriminate against a person who needs the service because of disability, whether by not providing it, in the terms offered, or through any other detriment. Northern Ireland has its own Disability Discrimination Act 1995.

Service providers also have a duty to make reasonable adjustments: to change a practice that puts a disabled person at a substantial disadvantage, and to provide an auxiliary aid. For a website, that can mean fixing a barrier or offering another way to complete the task. The Act names no technical standard; the UK government’s public sector guidance treats WCAG 2.2 Level AA as the benchmark. Our maintained summary is at Equality Act 2010.

Source

Equality Act 2010

legislation.gov.uk, The National Archives. Checked .

Public Sector Bodies Accessibility Regulations
The 2018 UK regulations requiring public sector websites and apps to meet WCAG 2.2 AA and publish an accessibility statement.
Disability Discrimination Act
Australia’s federal law making it unlawful to discriminate because of disability when providing goods, services, or facilities.

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